Privacy Policy
Effective Date: June 13, 2025
ENT Urgent Care (“EUC”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website at www.enturgent.com (the “Site”) or engage with our services.
1. Information We Collect
A. Information You Provide
- Contact information (e.g., name, email, phone number)
- Appointment or registration details
- Health-related information if submitted via forms
- Employment-related information (e.g., job applications)
B. Automatically Collected Information
- IP address and device type
- Browser type and version
- Pages visited and actions taken on the Site
- Cookies and similar tracking technologies (see Section 6)
2. How We Use Your Information
We may use your information to:
- Provide, operate, and improve our services
- Schedule appointments and communicate with you
- Respond to inquiries or requests
- Monitor website performance and security
- Comply with legal and regulatory obligations
If you are a patient or provider, we may also use your information to coordinate care or facilitate services on your behalf.
3. How We Share Your Information
We do not sell your personal information. We may share it with:
- Service Providers: For hosting, analytics, communications, and operations
- Medical Providers: With your consent, to support care
- Regulatory Authorities: As required by law, including HIPAA compliance
- Business Transfers: In connection with a merger, acquisition, or restructuring
4. Data Security
We use industry-standard safeguards to protect your information. However, no method of transmission over the Internet is 100% secure. Please contact us immediately if you believe your data has been compromised.
5. Your Rights & Choices
- Request access, correction, or deletion of your personal data
- Opt out of non-essential marketing communications
- Limit certain data-sharing through your browser or by contacting us directly
Patients may have additional rights under HIPAA. If you are receiving clinical services, please contact your provider directly regarding your privacy rights under HIPAA.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze website traffic. You can adjust cookie settings through your browser. Note: some features may not function properly without cookies enabled.
7. Third-Party Links
Our Site may link to third-party websites. We are not responsible for their content or privacy practices. Please review those sites’ privacy policies before providing them with your information.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors without verifiable parental consent.
9. SMS Privacy
We may disclose Personal Data and other information as follows:
- Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
- Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the new effective date. Please check back regularly for changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
ENT Urgent Care
Email: [email protected]
Phone: 888-327-3631
Address: 1802 Vernon St NW #1138, Washington DC, 20009
